The City of Citrus Heights is accepting applications to develop an employment list for the citywide classification of Program Assistant. The current opening (1) is a regular and full-time position in the General Services Department, but the list may be utilized to fill any Program Assistant position in the City for the duration of the list. Program Assistants in the General Services Department support a wide range of public works and engineering functions, including programs in the capital projects, operations, and maintenance divisions, along with solid waste and recycling, customer service and community outreach.

The normal work schedule is Monday through Friday, 8am – 5pm. This position will perform a variety of specialized and responsible administrative, clerical and coordination duties in support of the General Services Department, which includes public works, engineering and community services divisions. Successful candidates will have to ability to keep multiple tasks on schedule; to use tact and judgment; preserve confidentiality of sensitive information; and to perform a variety of administrative tasks relative to assigned area of responsibility.

Employees within this class are distinguished by the performance of the full range of duties assigned and may provide technical or functional supervision over office support personnel, volunteers, and/or part-time personnel.  Employees in this classification receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. 

ABOUT THE POSITION

Perform a variety of specialized, responsible administrative and clerical duties in support of city-wide functions, events, and/or programs; represent the City as a point of contact to outside agencies and the public; market and communicate program parameters; make decisions regarding the qualifications of involved parties; coordinate and implement administrative actions at the event or program within the best interests of the City; assume overall administrative responsibilities for an assigned program, including maintaining appropriate records, assisting with the coordination of program related events, preparing necessary reports, and serving as an overall information source for assigned program and related activities.

The ideal candidates will possess knowledge of the following:

• Principles and practices of administrative area to which assigned.
• Modern office methods, procedures, computer equipment and computer software.
• English usage, spelling, grammar and punctuation.
• Principles of records management.
• Principles of budget monitoring.
• Techniques and principles of effective interpersonal communication.
• Principles and methods of business letter and report writing.
• Pertinent local, State and Federal laws, codes, ordinances, City functions, policies, rules and regulations.
• Research methods and techniques.
• Time management techniques.

Experience and Training

Two years of increasingly responsible experience in clerical and/or customer support similar to an Office Assistant with the City of Citrus Heights.

Education

Equivalent to the completion of the twelfth grade supplemented by college course work in business, accounting or a related field.

License

Possession of a typing certificate demonstrating the ability to type 40 wpm net of errors. (online typing certificates will not be accepted) Possession of a valid California Driver’s License and proof of automobile liability insurance as required by the position.